Privacy Policy
At ZGGWin, protecting your personal information is a top priority. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe. By using our platform, you agree to these terms. If you do not agree, please stop using ZGGWin immediately.
1. Information We Collect
1.1. Personal Information
When you create an account or use ZGGWin, we may collect the following details:
- Full name
- Phone number
- Email address
- Date of birth
- Payment details (e.g., e-wallet or bank account)
1.2. Platform Usage Data
To improve your experience, we also collect information about how you use our platform, including:
- IP address
- Device type (mobile or computer)
- Browser type and version
- Time spent on the platform and pages visited
1.3. Transaction Records
We keep records of your deposits, withdrawals, and other transactions for security and auditing.
1.4. Cookies and Tracking
We use cookies to remember your preferences and track your activity. Learn more about cookies in Section 6.
2. How We Use Your Information
2.1. Managing Your Account
We use your details to set up and manage your account, process payments, and provide rewards.
2.2. Customer Support
Your information helps us resolve issues and respond to your questions quickly.
2.3. Improving Services
We analyze data to fix issues, add features, and improve how the platform works.
2.4. Sending Promotions
If you allow, we may send updates about bonuses, new games, or other offers. You can choose to stop receiving these messages anytime.
2.5. Security and Compliance
We use your data to meet legal requirements, detect fraud, and ensure your account is secure.
3. How We Protect Your Information
3.1. Secure Technology
We use encryption to keep your personal and payment details safe from unauthorized access.
3.2. Trusted Payment Methods
All transactions are processed through secure and trusted payment systems.
3.3. Data Retention
We only keep your information for as long as it’s needed for services or required by law. After that, it’s securely deleted.
3.4. Limited Access
Only authorized team members can access your data, and they must follow strict rules.
3.5. Regular Security Checks
We regularly review and update our systems to protect your data from potential threats.
4. Sharing Your Information
4.1. Service Providers
We may share data with third parties, like payment processors or marketing partners, to run the platform smoothly.
4.2. Legal Requirements
We may share your information if required by law, a court order, or government authorities.
4.3. With Your Consent
We will only share your data with other companies for marketing if you give us permission.
4.4. Business Changes
If ZGGWin is sold or merges with another company, your data may be transferred as part of the business.
4.5. Fraud Prevention
To stop illegal activities, we may share information with law enforcement or fraud prevention agencies.
5. Your Rights
5.1. Access and Updates
You can view or update your personal information in your account settings.
5.2. Deleting Your Data
If you want your account and data deleted, contact our support team. Some details may need to be kept for legal reasons.
5.3. Opting Out of Promotions
You can stop receiving promotional messages by updating your settings or clicking “Unsubscribe” in the email.
5.4. Managing Cookies
You can manage or disable cookies through your browser. Keep in mind that some features may not work without them.
5.5. Withdrawing Consent
If you no longer want us to use your data in certain ways, contact our support team to adjust your preferences.
6. Cookies and Tracking
6.1. What Are Cookies?
Cookies are small files stored on your device that help us remember your activity and preferences.
6.2. Why We Use Cookies
- To keep you logged in
- To save your settings (e.g., language preferences)
- To improve platform performance
6.3. Managing Cookies
You can turn off cookies in your browser settings. However, some parts of the platform may not work properly if cookies are disabled.
6.4. Third-Party Cookies
Some cookies are provided by third-party services, like analytics tools or payment systems.
6.5. Tracking Tools
We may also use tools like web beacons to track how you interact with emails or notifications.
7. Links to Other Services
7.1. External Websites
Our platform may include links to other websites. We are not responsible for their privacy practices.
7.2. Payment Partners
We work with trusted providers for transactions. Please review their privacy policies when completing payments.
7.3. Analytics Tools
We use tools to understand how players use our platform and improve features.
8. Protecting Minors
ZGGWin is only for users aged 18 and older. If we find that a minor has registered, we will delete their account and data immediately.
9. Changes to This Policy
9.1. Updates
We may update this policy to reflect changes in services or laws.
9.2. Notifications
Major updates will be announced via email or platform notifications.
9.3. Reviewing Changes
We recommend checking this policy regularly to stay informed.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
- Email: support@zggwin.com
- Live Chat: Available 24/7 on our website or app
Acknowledgment
By using ZGGWin, you confirm that you understand and accept this Privacy Policy. If you do not agree, please stop using the platform.